We want you to love your new eyesnugs and nothing is more important to us than snugness. If the fit is too snug or not snug enough, please let us know and we can offer you an exchange or full refund within 30 days of purchase.

We will cover the cost of you returning the boots to us if you're in the UK.

Its a delicate balance between comfort and snugness to prevent airborne irritants which is something we try to optimise with our products. Each product page includes details on snugness and comparison across our models. While it is dependent on face size, on average this is how think about the relative 'snugness" of each model (from least to most snug): Explorer, Originals, Viento, Pursuit and Cocoon

If you are unhappy for any reason we offer hassle free returns.

We suggest either a gentle makeup remover or a baby wipe, we wouldn't suggest using water. Use small circular motions and the tip of your finger with the baby wipe, massage any dust, dirt or allergens away.

If its a model with a removable snug shield, we recommend removing for cleaing.

Since our design is intended to reduce fogging, this should be rare. Most likely the glasses are just too snug if you're seeing significant fogging issues and so if you're not happy for any reason, we offer hassle-free returns within 30 days of purchase for items in their original condition.